Mr Aesthetics Nurse Ltd operates a professional, healthcare-led clinical diary. To secure your appointment, a £25 consultation deposit is required. This deposit is fully deductible from the cost of any treatment undertaken within 30 days.

We kindly request a minimum of 48 hours’ notice should you need to reschedule or cancel your appointment. Where notice is provided with less than 48 hours, or in the event of a non-attendance, the consultation deposit will be retained to cover reserved clinical time and associated overheads.

As a medical-led practice, client safety and wellbeing are always the priority. On rare occasions, treatment may not proceed if it is deemed not clinically appropriate following assessment. In these circumstances, the deposit may be refunded or retained as a consultation fee, at the Director’s clinical discretion.

Thank you for respecting the time, care, and preparation that goes into every appointment.

Our "Reflected Confidence" philosophy acknowledges the deep link between physical appearance and mental wellbeing. However, aesthetic treatments are medical procedures, not a substitute for mental health support or a cure for psychological distress.

We do not treat individuals for whom we believe aesthetics may be detrimental to their mental health and will provide guidance on appropriate support pathways where necessary.

In accordance with UK Law, Mr Aesthetics Nurse Ltd has a zero-tolerance policy for treating anyone under the age of 18. Valid photo ID is required at your first appointment.

All injectable treatments are performed by a Level 7 Post-Graduate qualified Registered Nurse. Prescription-only medicines (POMs) are only administered following a face-to-face consultation and a prescription from a qualified medical prescriber.

Mr Aesthetics Nurse Ltd is registered with the Information Commissioner’s Office (808634). We collect and store medical history and clinical imagery (Before & After photos) for clinical safety, insurance compliance, and treatment planning.

Medical records are held securely for a minimum of 10 years as per UK medical record-keeping standards. Your data will never be sold. Clinical photos will only be used for marketing purposes if you provide explicit, separate written consent.

At Mr Aesthetics Nurse, I operate a 'Medical-First' clinic. Client safety is my priority and is at the foundation of every treatment I perform.

• Medical-Grade Products: I only source products from regulated UK pharmacies. I never use 'grey market' or unverified supplies; every box has a batch number and a traceable clinical history.

• Advanced Complication Management: The clinic is equipped with a full emergency kit, including Hyaluronidase (dissolving agent), adrenaline and support protocols.

• Regulated Disposal: All clinical waste and sharps are disposed of via professional medical waste contractors, ensuring the highest level of environmental and public safety.

• Continuous Auditing: As a Level 7 practitioner, my clinical outcomes and safety records are regularly audited to maintain the highest standard of practice in the UK.

At Mr Aesthetics Nurse, my goal is to provide a "Gold Standard" experience for every patient. I take all feedback seriously and am committed to a culture of transparency and continuous improvement.

Stage 1: Informal Resolution If you are dissatisfied with any aspect of your treatment or experience, I encourage you to contact me directly at man@aestheticsnurse.com within 7 days. Most concerns can be resolved quickly through a follow-up consultation and open dialogue.

Stage 2: Formal Complaint If a resolution is not reached informally, you may submit a formal complaint in writing. I will acknowledge your complaint within 3 working days and provide a full written response following a clinical review within 20 working days.

Stage 3: External Redress As a medical professional, if we cannot reach a resolution, you may escalate your concern to my insurance provider Insync Insurance. My focus is always on your safety and satisfaction.